Comments on: HOW-TO: Provide Poor Customer Service (Micro Center Remix) http://kjtoo.com/2009/04/04/how-to-provide-poor-customer-service-micro-center-remix/ Kris Johnson's Weblog Thu, 04 Mar 2010 18:02:43 +0000 http://wordpress.org/?v=2.9.2 hourly 1 By: Kris http://kjtoo.com/2009/04/04/how-to-provide-poor-customer-service-micro-center-remix/comment-page-1/#comment-186433 Kris Tue, 14 Apr 2009 18:46:18 +0000 http://kjtoo.com/?p=1823#comment-186433 <a href="http://kjtoo.com/2009/04/04/how-to-provide-poor-customer-service-micro-center-remix/comment-page-1/#comment-186423" rel="nofollow">@blob</a> — The laptop issue has been resolved, though it took far too long and was too much of a pain in the ass to get there. Laura's got a new laptop that wound up costing us less than $100 out of pocket, which is nice. I'm sure I'll post the specs in the near future. In-store services was, as always, fine. We got our questions answered and were in and out of the store in less than an hour. The laptop is nice, and I wish we'd had enough dough to just buy two of 'em so I could have one. But the process leading up to us setting foot in the store to get that new laptop really didn't impress me at all. @blob — The laptop issue has been resolved, though it took far too long and was too much of a pain in the ass to get there. Laura’s got a new laptop that wound up costing us less than $100 out of pocket, which is nice. I’m sure I’ll post the specs in the near future.

In-store services was, as always, fine. We got our questions answered and were in and out of the store in less than an hour. The laptop is nice, and I wish we’d had enough dough to just buy two of ‘em so I could have one. But the process leading up to us setting foot in the store to get that new laptop really didn’t impress me at all.

]]> By: blob http://kjtoo.com/2009/04/04/how-to-provide-poor-customer-service-micro-center-remix/comment-page-1/#comment-186423 blob Tue, 14 Apr 2009 17:23:05 +0000 http://kjtoo.com/?p=1823#comment-186423 I waited three months for a Best Buy customer protection racket repair on my fancy HDTV. In the end, after the second 6-week wait, the technician arrived to find it (the tv) had miraculously recovered on its own. He refused to even install the part ordered six weeks previous, leaving us to wonder how long until the next random multi-month failure. I self-insure my electronics these days. I waited three months for a Best Buy customer protection racket repair on my fancy HDTV. In the end, after the second 6-week wait, the technician arrived to find it (the tv) had miraculously recovered on its own.

He refused to even install the part ordered six weeks previous, leaving us to wonder how long until the next random multi-month failure.

I self-insure my electronics these days.

]]> By: Kris http://kjtoo.com/2009/04/04/how-to-provide-poor-customer-service-micro-center-remix/comment-page-1/#comment-185576 Kris Fri, 10 Apr 2009 17:52:25 +0000 http://kjtoo.com/?p=1823#comment-185576 <a href="http://kjtoo.com/2009/04/04/how-to-provide-poor-customer-service-micro-center-remix/comment-page-1/#comment-185371" rel="nofollow">@Rob</a> — Mr. Funsucker, they call me. @Rob — Mr. Funsucker, they call me.

]]> By: Rob http://kjtoo.com/2009/04/04/how-to-provide-poor-customer-service-micro-center-remix/comment-page-1/#comment-185371 Rob Thu, 09 Apr 2009 22:30:22 +0000 http://kjtoo.com/?p=1823#comment-185371 Congratulations! You went and sucked the funny right out of this thread. Khaaaaaannnnnnnn! Nope, this thread is dead and not even "phaser him in the pants" can save it now. Congratulations! You went and sucked the funny right out of this thread. Khaaaaaannnnnnnn! Nope, this thread is dead and not even “phaser him in the pants” can save it now.

]]> By: Kris http://kjtoo.com/2009/04/04/how-to-provide-poor-customer-service-micro-center-remix/comment-page-1/#comment-185079 Kris Wed, 08 Apr 2009 20:51:15 +0000 http://kjtoo.com/?p=1823#comment-185079 @Rob — Sounds like, but isn't. When you comment here, my blog sends your e-mail address (encrypted) to the Gravatar service. If Gravatar has an account for that e-mail address, it serves up the associated image; if there is no account, the service assembles a random image from an assortment of facial graphics and serves that up, instead. Future comments made by the same person (as identified by their e-mail address) will be served the same image. There is no funniest line in this comment, not even this one. @Rob — Sounds like, but isn’t. When you comment here, my blog sends your e-mail address (encrypted) to the Gravatar service. If Gravatar has an account for that e-mail address, it serves up the associated image; if there is no account, the service assembles a random image from an assortment of facial graphics and serves that up, instead. Future comments made by the same person (as identified by their e-mail address) will be served the same image.

There is no funniest line in this comment, not even this one.

]]> By: Rob http://kjtoo.com/2009/04/04/how-to-provide-poor-customer-service-micro-center-remix/comment-page-1/#comment-184957 Rob Wed, 08 Apr 2009 02:35:17 +0000 http://kjtoo.com/?p=1823#comment-184957 Random Avatar Assignment: sounds like the kind of crappy babble used to describe something on Star Trek: The Next Generation lacking any basis in science whatsoever. "Captain, I think we might be able to fix the warp coil breach by rerouting the circuitry using a Random Avatar Assignment." (Picard: "Make it so," when he's really thinking "what the F did he just say? Somebody go to Engineering and phaser him in the pants.") As for the bulging thighs, I do declare Mister Johnson, you're giving me the VAPORS. [There, that's my direction: faux southern coyness.] Just in case it went unnoticed . . . "phaser him in the pants" was the funniest line of my comment. Really, it's just an excuse for me to type "phaser him in the pants" again which gets better and funnier every single time I type it. Random Avatar Assignment: sounds like the kind of crappy babble used to describe something on Star Trek: The Next Generation lacking any basis in science whatsoever. “Captain, I think we might be able to fix the warp coil breach by rerouting the circuitry using a Random Avatar Assignment.” (Picard: “Make it so,” when he’s really thinking “what the F did he just say? Somebody go to Engineering and phaser him in the pants.”)

As for the bulging thighs, I do declare Mister Johnson, you’re giving me the VAPORS. [There, that's my direction: faux southern coyness.]

Just in case it went unnoticed . . . “phaser him in the pants” was the funniest line of my comment. Really, it’s just an excuse for me to type “phaser him in the pants” again which gets better and funnier every single time I type it.

]]> By: Kris http://kjtoo.com/2009/04/04/how-to-provide-poor-customer-service-micro-center-remix/comment-page-1/#comment-184688 Kris Mon, 06 Apr 2009 17:12:23 +0000 http://kjtoo.com/?p=1823#comment-184688 <a href="http://kjtoo.com/2009/04/04/how-to-provide-poor-customer-service-micro-center-remix/comment-page-1/#comment-184568" rel="nofollow">@Rob</a> — I appreciate the offer, but I think we're okay for the nonce. Still haven't received the call (to my knowledge), so what is now a gentle simmer could be a slow boil by the end of the day. As to my bulging thighs, you're free to run with that in any direction you please. @Rob — I appreciate the offer, but I think we’re okay for the nonce. Still haven’t received the call (to my knowledge), so what is now a gentle simmer could be a slow boil by the end of the day.

As to my bulging thighs, you’re free to run with that in any direction you please.

]]> By: Kris http://kjtoo.com/2009/04/04/how-to-provide-poor-customer-service-micro-center-remix/comment-page-1/#comment-184685 Kris Mon, 06 Apr 2009 17:09:16 +0000 http://kjtoo.com/?p=1823#comment-184685 <a href="http://kjtoo.com/2009/04/04/how-to-provide-poor-customer-service-micro-center-remix/comment-page-1/#comment-184677" rel="nofollow">@Greg</a> — They're only purple for <em>Bruce</em> Banner. David Banner tends toward blue jeans or beige slacks, all with the requisite bell at the bottom. @Greg — They’re only purple for Bruce Banner. David Banner tends toward blue jeans or beige slacks, all with the requisite bell at the bottom.

]]> By: Kris http://kjtoo.com/2009/04/04/how-to-provide-poor-customer-service-micro-center-remix/comment-page-1/#comment-184684 Kris Mon, 06 Apr 2009 17:07:59 +0000 http://kjtoo.com/?p=1823#comment-184684 <a href="http://kjtoo.com/2009/04/04/how-to-provide-poor-customer-service-micro-center-remix/comment-page-1/#comment-184569" rel="nofollow">@ Rob</a> — The avatars are randomly assigned unless you've got a Gravatar account associated with your e-mail address. You've got one of the better ones I've seen thus far. @ Rob — The avatars are randomly assigned unless you’ve got a Gravatar account associated with your e-mail address. You’ve got one of the better ones I’ve seen thus far.

]]> By: Greg http://kjtoo.com/2009/04/04/how-to-provide-poor-customer-service-micro-center-remix/comment-page-1/#comment-184677 Greg Mon, 06 Apr 2009 16:37:59 +0000 http://kjtoo.com/?p=1823#comment-184677 @Kris - Purple bell bottoms? @Kris – Purple bell bottoms?

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