Bookstuff: Podiobooks in Print

Jack Wakes Up by Seth Harwood

I arrived home this evening to find a soggy package from Amazon.com on the front stoop. Fortunately, the cardboard box had not allowed any of the damnable rain to seep through and damage my copy of Seth Harwood’s novel, Jack Wakes Up.

Harwood is the latest Podiobooks.com author to land a book deal and see his novel—which is still available for free in audio form at Podiobooks— in print. When the novel was released, March 16th was declared PALMS SUNDAY; Harwood’s fans (myself included) mobbed Amazon.com and pushed Jack Wakes Up to the top of the Mystery charts there.

From the back cover of Jack Wakes Up:

What does an action movie one-hit-wonder and ex-drug-addict do when he’s cleaned up, down on his luck, and running out of money?

In the three years since Jack Palms went clean—no drugs, no drinking, no life—he’s added fourteen pounds of muscle, read 83 books, and played it as straight as anyone can ask him. Now, when an old friend from L.A.calls, he hits the streets of San Francisco to help a group of Czech drug buyers make one big score, a single drug deal that he hopes will set him up for life.

But, when people start turning up dead, and an old nemesis on the police force calls, Jack finds himself with just 24 hours to track down San Francisco’s biggest drug supplier or face charges that will put him behind bars.

Only an Oscar-caliber performance will get him through this alive.

Infected by Scott SiglerThe next Podiobook to see print is Scott Sigler’s Infected (originally titled Infection when released as a podcast novel, but changed in the print version for legal reasons). Sigler is the author of several other podcast novels, including EarthCore, Ancestor, The Rookie and Nocturnal. The last of these is—as of this writing—in progress, with Sigler releasing a new episode like clockwork every week even as he pimps the hell out of the April 1st release of Infected on Amazon.com. To quote a certain wizened old Jedi Master, “he’s more machine now than man; twisted and evil“.

How twisted is this guy? Well, he’s been putting audio versions of his novels out on the Interwebs for a couple of years now, and he’s somehow bamboozled his publisher into giving away the PDF version of Infected for free until Monday, March 31st! That’s right, if you’re not reading this from the far-flung future, you, too, can get the entire text of Infected at absolutely no cost. Nooooo! It’s the future! You’ve missed it! Go back! Go back!

Why in the name of sweet, money-lovin’, capitalism would Scott do such a thing? Because he’s not right in the head. Or maybe, just maybe, he thinks that if you like his stuff you’ll think it’s worth dropping a few bucks to get a shiny and oh-so-tangible print copy. He’s either a flaming lunatic or a freaking genius. Either way, download the PDF. What have you got to lose? Oh, and tell your friends to download the thing, too. Don’t just send them the PDF; that’s cheating, you bastard. Besides why should you make it that easy for your buddies? What have they done for you lately? They can click on the link just like you did. But tell them to do it by Monday, or they’ll be left with nothing but regrets and an empty feeling inside. Oops! Too late! The hour has passed, and that hollow feeling in your gut? Yeah, I tried to warn you about it. Now you’ll have to buy the book.

Are you still reading this? What’s that? You want a synopsis of the book before you download it for free? Fine, here you go:

Across America, a mysterious disease is turning ordinary people into raving, paranoid murderers who inflict brutal horrors on strangers, themselves, and even their own families.

Working under the government’s shroud of secrecy, CIA operative Dew Phillips crisscrosses the country trying in vain to capture a live victim. With only decomposing corpses for clues, CDC Epidemiologist Margaret Montoya races to analyze the science behind this deadly contagion. She discovers that these killers all have one thing in common — they’ve been contaminated by a bio-engineered parasite, shaped with a complexity far beyond the limits of known science.

Meanwhile Perry Dawsey — a hulking former football star now resigned to life as a cubicle-bound desk jockey — awakes one morning to find several mysterious welts growing on his body. Soon Perry finds himself acting and thinking strangely, hearing voices—he is infected.

The fate of the human race may well depend on the bloody war Perry must now wage with his own body, because the parasites want something from him, something that goes beyond mere murder.

Bitstrips: Remixing

One of the interesting things Bitstrips allows users to do is remix other users’ strips (provided the original creator grants the appropriate permission). The function is “Edit a new strip based on this one” and invoking it loads the original strip, complete with all of the characters, furniture, dialog, props and backgrounds into the strip editor. Once in the editor, you are free to manipulate the strip as you see fit: add a new character, delete a prop, change the colors, move the furniture, etc.

When blob published “To Each His Own” earlier this week, I was informed that I had appeared in a new strip.

Bitstrips: To Each His Own (by blob)

Sure enough, there I am, sitting at the bar in the background. And seated next to me (though completely blocked from view by blob’s character) is our mutual friend, 5thHorseman. If you look closely, you can also see the back of codeshaman’s head, almost entirely blocked by the fellow who yells “Go Team!” in the final panel. I thought it would be cool to remix the strip from another point of view, so I hit the “Edit a new strip based on this one” button and started moving characters, furniture and props around to essentially put the camera on the opposite side of the room.

The result is “Meanwhile…“, and it takes place in the same bar and, in fact, at the same time as blob’s original strip.

Bitstrips: Meanwhile

If you look at the characters in the background, they go through the same motions from panel to panel as they do in the original. Now, however, 5thHorseman is completely visible and we’re having our own conversation in that comicspace, while the dialog in the background is “inaudible”. Oh, and codeshaman is there, too. See, each panel in a Bitstrip comic is actually much larger than what is displayed in the frame, which allows the author to set up a large scene in one panel, duplicate it in the next, then simply pan the camera or resize the panel to include only those elements that are important to each single panel. So, codeshaman is there, out of frame. As in the original, he’s seated to my right. However, he’s only actually in the final panel, as I deleted him from the first two.

HOW-TO: Provide Poor Customer Service

Motorola W385Laura got a new cell phone for her birthday and I, gadget geek that I am, was browsing through the various menus and options when I noticed that the phone was in roaming mode. In fact, the phone seemed to always be in roaming mode, regardless of where we were: at home, at Laura’s mother’s house, or 50 feet from the Verizon store where we picked up the phone a week ago. Concerned that Laura might be racking up a mountain of roaming charges, I suggested we return to the Verizon store and inquire about the matter. Laura hadn’t gotten a stunning impression of the Verizon representative in the Willoughby store, so we decided to go to the Mentor store this morning.

The store was, much to our surprise, at least three times bigger than the one nearest our house, and at least 20 times busier. On our way to the Customer Service counter, we were advised that we would have to check in at the kiosk near the door and wait to be served. I explained the issue to the greeter and she advised me to select “Technical Support” as my service request, though I was fairly certain there was nothing wrong with the phone itself. The technician we talked to a few minutes later seemed to confirm my suspicions, but she ushered us to the technicians’ counter nonetheless.

When we arrived at the counter, two other customers were engaged with technicians. On our right, a customer was questioning a 15-cent text message charge on his phone, a phone that—to his knowledge—did not have text messaging capabilities. After a lengthy call with the Customer Care center, the technician informed the customer that the text message did not originate from Verizon. The customer agreed to pay the charge, but asked that text messaging be disable on his account to prevent further unwanted charges, something the technician—had she been paying attention to his original request—could likely have accomplished in five minutes and without needing to involve Customer Care.

The customer ultimately left the store satisfied, but I was utterly floored to hear the technician immediately begin bad-mouthing him once he was gone, completely unmindful that Laura and I and two other customers could hear everything she said. Yes, the amount of the charge in question was small, but the customer’s primary concern was that he was seeing unexpected charges and wanted to ensure that it didn’t happen in the future. Nonetheless, the technician openly mocked his concern over what she clearly felt was an insignificant charge to anyone who might care to listen, and several who might not. Laura and I have both worked in customer service and we were equally appalled by this attitude. While those comments may be acceptable in a break room surrounded by co-workers and well away from customers, they certainly have no place at the service counter.

Speaking of the break room, that’s where the cookies that the technicians were only too happy to munch on while at the counter belonged, too. As Laura commented, “I can’t imagine there’s anything in the Verizon customer service manual that says it’s okay for employees to eat cookies at the counter.” Yet the package was there, and passing employees as well as those serving customers seemed to have no compunctions whatsoever when it came to popping one into their mouth while customers watched from across the counter.

Meanwhile, on our left, another customer was seeking technical assistance because the screen on his phone had stopped functioning. He could still make and receive calls, so it was clear that the only issue was the non-functional screen. The tech informed him that because his phone was “so thin”, it could only store about 40 text messages; he had clearly overloaded the phone’s memory and the screen had “crashed out”. Never mind that the customer had recently checked the memory of the phone and found that he had plenty of free space, or that he had deleted all of his text messages prior to the screen failure; the thin phone had very obviously crashed out and would have to be replaced—at cost to the customer.

Let’s be realistic: we live in an age where even the most simplistic of phones takes photos, plays MP3 files, and can download games, ringtones and other whizbangery over the air. Even Laura’s Motorola W385—the cheapest, bottom-of-the-barrel cell phone Verizon would sell us—has all of those functions and more. To assert that there is a 40-message cap on storing text message is not just patently absurd, it insults the customer’s intelligence. To his credit, the fellow did make a half-hearted attempt to call bullshit, but the technician again insisted that this incredibly thin phone simply couldn’t handle the sheer volume of text messages he was attempting to store. Even if this were a real capacity limit, to suggest that the display would simply stop working as opposed to, say, prompting the user to delete some old messages is ludicrous.

Alas, we weren’t faring much better ourselves. Rather than attempt to check the details of Laura’s service plan or in any way determine why the phone was constantly in roaming mode, our technician immediately declared that the phone would need to be replaced. Disappearing into the back room, she returned a moment later with a brand new Motorola W385 and proceeded to transfer Laura’s account and contact list. Imagine my complete lack of surprise when, 10 minutes later, a frown creased the technician’s forehead. After fiddling with the phone for a few more minutes, the technician announced that the new phone was displaying the same oddity as the “old” one: the icon indicating roaming mode appeared in the status bar.

Having clearly reached the limitations of her technical prowess, the technician enlisted the aid of a customer service representative at another counter. This representative accomplished in two short minutes what the technician could not in fifteen: she checked the status of Laura’s account and verified that no roaming charges had been incurred. She assured us that Laura would incur no actual roaming charges while in the state of Ohio and also advised us to monitor the monthly statements; any roaming charges could be credited after a call to customer service. While it wasn’t the resolution we were hoping for, it was nice to encounter a competent, professional customer service representative after having been surrounded by the exact opposite ever since we first set foot in the store.

The Secret Lair…Illustrated!

The Secret Lair has gone two-dimensional! Thanks to the efforts of some very talented (and funny) folks, the evil overlords have recently been featured in not one but two comic strips.

The first strip comes from the Lair’s own Secretary of Propaganda, Natalie Metzger. Natalie is the very talented artist who created our official site banner, community site banner and evil overlord avatars. Click the thumbnail below to view at 750 x 500 pixels. The full size image, a whopping 1500 x 1000 pixels, can be seen at The Secret Lair. This is the first of what we hope will be many, many Secret Lair strips from the Secretary of Propaganda.

The Secret Lair: New Pet

The second strip, “Problems at the Lair?” by P.G. Holyfied, relates an unfortunate early communications problem; one long since resolved, I can assure you.

Bitstrips: Problems at the Lair?

Bitstrips: Perspective

Bitstrips allows you to assign a genre to each of your strips, the default genre being Comedy. For “Perspective“, I thought it best to go with the Experimental genre.

Bitstrips: Perspective

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